Struggling to Pay
Options Available
Joshua
Last Update 5 months ago
We’re here to help. You can apply for an interest-free payment plan through your account or by calling us at 0333 200 2545, and we’ll run through your finances with you and find an affordable way to pay what you owe.
But we can only help if you get in touch, so please let us know as soon as possible.
Normally, when you owe a debt, you pay interest, but we want to be different; we want to help you get out of debt rather than add to it, so we don’t charge it.
If you have other debts or are worried about your financial position, then you might want to get free, independent financial advice from one of these charities:
Turn2Us specialises in helping you understand what benefits and grants you are eligible for, ensuring you get the financial support you are entitled to.
National Debtline and StepChange both specialise in helping people manage their debts.
Citizens Advice provides broad support and advice, including on personal finances.